Kogod School of Business
American University
4400 Massachusetts Avenue, NW
Washington, DC 20016

(202) 885 - 6193
(202) 885 - 1992 Fax

volkema@american.edu

 

Curriculum Vitae

Full CV is available for download in the following formats:
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Current Position:

Chair of the Management Department and Associate Professor
Kogod School of Business
American University
Washington, D.C. 20016
(202) 885-6193
volkema@american.edu

Education:

Ph.D., 1981, University of Wisconsin-Madison
M.S., 1973, University of Wisconsin-Madison
B.A., 1971, Western Michigan University

Teaching/Training:
Taught courses on negotiation, conflict management, teambuilding, the consultancy process, and organizational behavior at the University of Wisconsin, George Washington University, and American University. Coordinator, Management Skills Practicum (MBA program), Kogod School of Business, American University (1995-96).

Workshops, seminars, and executive training with a variety of public and private-sector organizations on negotiation/mediation, program planning, decision making, teambuilding/meeting management, and psychological types (Myers-Briggs Type Indicator), including masters courses and executive seminars in Australia, Brazil, and Chile.

Mediation:

Five years on staff at the Center for Conflict Resolution. Mediator at three mediation programs and founder and former president of Try Resolution Yourself, Inc., a county-based mediation program.

Organizational
Development:

Organizational climate analyses employing structure interviews and Nominal Group Technique for a variety of organizations, including a large-scale study for the Wisconsin Dept. of Health & Human Services. Systems analysis for health care and technical organizations.

Research/Scholarship:

Over fifty journal articles and conference papers on negotiation/mediation/conflict management, decision making, problem formulation, organizational meetings and group technologies, including articles in Management Science, Strategic Management Journal, Mediation Quarterly, Human Relations, Behavioral Science, The International Executive, Journal of Social Psychology, Journal of Organizational Behavior. Comparative studies of Brazilian, Mexican, and United States negotiation/mediation practices. Software for managing teams, groups, and meetings (1990), and two books on bargaining and negotiation (The Negotiation Toolkit, AMACOM, 1999, and Leverage: How to Get It and How to Keep It in Any Negotiation, AMACOM, 2006).

Relevant Awards:

Best Paper Nomination, Eastern Academy of Management, Cape Town, South Africa, 2005.

Best Paper Honorable Mention Award, Iberoamerican Academy of Management Conference, Sao Paulo, Brazil, 2003.

Fulbright Senior Specialist, 2002-2007.

Best Paper Award, Social Issues in Management Division, Annual Meeting of the Academy of Management, Washington, D.C., 2001.

Robert Kogod Research Fellow, Kogod School of Business, American University, 2000-2001.

Thunderbird Best Paper Award, Annual Meeting of the Business Association for Latin American Studies, Monterrey, Mexico, 1996.

University Research Awards, American University, Spring 1989, Spring 1990, Summer 1996.

Summer Research Award, American University, Summer 1989, 1991, 1993, 1994, 1997, 1998, 1999.

Fulbright Scholar (Department of Business Administration, Catholic University, Rio de Janeiro, Brazil, Summer 1988).