NOTES OF A RECOVERING ADMINISTRATOR (2); or,
Bob's Excellent Adventure Continues

[One of a continuing series of reflections on teaching, prepared for
The Ann S. Ferren Conference on Teaching, February 5, 2000]

Introduction: Last year Jack Child asked me to join some of my colleagues at this Conference to report on what I was doing in my classes in U.S. History. This year he asked me to return to give a progress report. I came then, as I return now, with some degree of humility.  As someone who has returned to teaching after more than a decade in administration, I'm not entirely sure what I have to say to colleagues who are, if not more deeply experienced, then at least more recently experienced in the classroom. Nevertheless, here I am and here goes. (Outline)

I would like to divide my remarks today into three parts: I'd like to speak briefly about

A.  Some of the basic principles I am trying to incorporate into my classes;
B.  Some of the techniques I have employed to achieve that end; and
C.  Finally, I'd like to offer some very preliminary and unscientific assessments about how it all is working.
A. Some Principles for Good Teaching: I'd like to begin with a series of principles for good teaching that I developed in collaboration with a group of history graduate students.  Like my remarks today, they are very much a work in progress.
1.  Design courses that reflect a mastery of disciplinary content. Neither technique nor technology are substitutes for a strong, intellectual foundation.  I obviously want my students to learn history; but a)  I also want them develop skills that will allow them to continue to learn from the past well after they've left the classroom or university; b)  I want them to learn to better communicate their knowledge, both orally and in writing; and c)  I want them to develop an informed understanding of historical practice -- the interplay of history and memory, the role of evidence, how history is created or "constructed" by historians, museum curators, movie makers and many others.

2.  Create a course plan that is clear  in the (high) expectations that it establishes.

3.  Offer opportunities for what is variously called: authentic learning; constructive research; active learning; active participation; even "learning by doing" (with a tip of the hat to John Dewey, from whom we still have much to learn, even after all these years). There are a lot of reasons for this: one is simply to engage students more actively in their own learning. But it also flows out of what I'm trying to teach about history. As we all know, history is not simply "the record of the past," it doesn't exist in a book or archive, but it is continually constructed as part of an ongoing social process. For me, active learning is one of the ways we can demonstrate and model this point in the classroom.

4.  Recognizing that students learn differently, create a rich learning environment with a broad and diverse menu of learning opportunities.   This has taken some work for me. I'm very text oriented and a member, to boot, of what has until recently been a very text oriented discipline.  One of my sons describes me as graphically challenged. Nevertheless, I have sought to introduce a wide range of multi-media resources into my classes, as well as projects that, I hope, draw on a wide variety of student abilities and talents.

5.  Increase the frequency of faculty-student interactions.   Increase interaction inside class, outside class, in "real," as well as "virtual" settings (via e-mail, discussion groups, etc.). To paraphrase Mark Twain, too much is just about right. This is based in part on research that shows that of all the variables associated with student success in college, the very highest is personal contact with faculty around issues of substantive academic concern. This is not exactly rocket science, but it bears thinking about, especially as we are pressed to divert more time to scholarship and to service.

6.  Increase the frequency of student-student interactions. Create well structured opportunities for students to work together. Here again there is a very strong correlation between personal contact among students over issues of substantive academic concern and student success (as measured by retention and graduation rates).

7.  Increase student responsibility for learning. Make students more publicly accountable for their work. As I reflect on how I have taught in the past, I'm struck by how private and almost invisible so much of the learning process was. While I lectured in public and students "discussed" in public, much of the remaining intellectual process took the form of private communications between students and myself, mainly in papers and  examinations. One of my goals has been to make the learning process more transparent and more public.

8.  Encourage critical review and reflection, and an appreciation of differing viewpoints.

9.  Assess student work earlier, more frequently and by a variety of means.  Provide feedback to assist both students and faculty. As I reflect on how I used to teach, I'm struck by how little effective feedback I provided my students. In a typical undergraduate history class there would be a mid-term, a final and a term paper. All were one shot affairs. The students turned them in. I graded them. That was it. No second chances.  However, I've come to understand learning as a much more iterative process. Early feedback gives students an opportunity to improve learning and performance.

10.  Help students forge connections.   Help students to forge connections and integrate learning a) across time (building on what a student already knows, leading toward a future of continued learning); b) across disciplines; c) across space; and d) across the artificial divisions that divide "class time" from non-class time.

11.  Create a sense of community. The (obvious) principle here is that learning is a social activity and that people learn more and better in social settings.
 

12.  Employ new technologies as means to achieve many of the principles outlined above. To help create a rich range of learning opportunities; to increase interaction among students and between students and faculty, to extend the classroom across time and space, and so on.


B. Turning Good Principles into Good Practices by: 1) Creating a Dynamic Syllabus; 2) Creating Virtual Discussion Groups; 3) Group Projects.
 

1. Creating A Dynamic Syllabus. I used a simple authoring program (Page Composer), which is part of the Netscape Suite and works more or less like a word processor. (I did this before the advent of the new templates such as BlackBoard and WebCT, which make the process even easier.) But putting my syllabus on the web was only the first step. Far more interesting, if also more time consuming, was transforming it into what some call a "dynamic syllabus." I made the syllabus "dynamic" in the following ways:
  a)  By embedding my e-mail address in the syllabus, I made it quicker and easier for students to contact me, thus increasing the flow of communication. I also provide a link to my home page.
 

b)  The syllabus also became dynamic in the sense that I could easily change it, adding new materials, rearranging others. When a mid semester evaluation confirmed that I was asking a class to do more work than was reasonable, I was able to reduce the number of projects from four to three and easily revise the syllabus and schedule of classes to reflect this.
 

c)  I created links from the syllabus to important campus resources, such as the Library and the New Media Center. I also created links directing students to the Library's Electronic Reserves, where I had placed supplementary reading materials. (Unlike conventional reserves, electronic reserves are available on a 24X7 basis.)
 

d)  I also created links from the syllabus to a) lecture outlines; b) supplementary bibliographies; and c) web-based resources, including texts, audio and video. (We know that students learn in many different ways and that they learn better when the written or spoken word is reinforced by visual images or sounds.) This represents quite a change for me; like most historians, I'm pretty text centered. [Example, LBJ agonizes over what to do in Vietnam; Richard Nixon conspires to cover-up his administration's role in the Watergate break-in.]
 

e)  My goal is all of this, has been to create a dynamic, if virtual, work space, where students would come to discover not only what was going on in class or what they needed to read or write, but which would also connect them to many of the resources they would need to accomplish the goals of the class.
 

2.  Creating Virtual Discussion Groups: In addition to putting my syllabus on the web, I have used Lotus Notes to set up a series of virtual discussion groups. These discussion groups (Lotus calls them "databases," which technically they are) are like list serves, only better, because you can create what are called "threaded" discussions in which messages on a single issue can be grouped together. In the biz, this kind of exchange is called "asynchronous" communication. The goal here is to increase student interaction around substantive academic issues. As it stands, students spend only 2 1/2 hours together in class each week, hardly enough to sustain real communities of learning. The virtual discussion group allows you to extend the classroom across time and space in order to sustain at least some of the characteristics of that classroom more or less continuously. I have created virtual discussion groups both for the entire class and for small (3-4 person) groups of individual students. Each week I require students to a) post a brief essay to their small discussion group and b) comment on the essays posted by the other members of their group. The posting of the assignments is usually followed by a discussion in class. I then read the assignments, write comments on them, and assign a grade to them, giving students more or less continual feedback on their work. (I've made anywhere from 10 to 14 assignments; possibly, even probably, too many. It's probably the pedagogical conservative in me, worrying that all this new stuff will somehow dilute the class. The downside is that I end up reading and making comments on many papers. This semester, I estimate I will read and write comments on about 700 assignments.)
 

3.  Group Projects: In addition to the written assignments, I assign each discussion group two groups projects (in lieu of the traditional term paper). I ask each group to create a group project that is based on research in both traditional (i.e., printed) and web-based resources and which itself took the form of a web site. I scheduled class sessions in both the Library and the New Media Center to help students improve their research and presentation skills. The class has two weeks to prepare and present these projects; the first about mid-way through the class; the second near the end of the semester. As with the written assignments, these projects embody quite a few of the learning principles I am trying to incorporate into the class.
 

4.  Lectures and Discussions: Oh yes, I still lecture, usually once a week; and I still lead face to face discussions, again usually once a week. However, because I have been focusing so much on issues of interactivity, I've not developed my own presentation skills sufficiently. I sometimes use web-based materials to supplement or illustrate lectures, but I've not yet used, say, Power Point to redesign my lectures. I hope to begin doing that this summer.

C.  Some Preliminary Observations: (Note: these observations are based on only three semesters of experience with this new format.  Like the format itself, they are a work in progress.)
1.  It's not about Technology; it's about Learning. The real power of the technology is the way in can facilitate better learning. E-mail, the web, and the Lotus discussion groups are means, not ends. They succeed or fail to the extent that the foster more learning. But they can be powerful tools in doing an even better job of helping students to learn.

2.  The new technologies can facilitate increased contact among students and between students and teachers, both of which we know correlate strongly with student success as measured by retention and graduation rates.

3.  Teaching in this manner is more difficult because you are not as fully in control as in a traditional classroom. You are more dependent on the collaboration of your students, who must actually play the active roles that you are challenging them to assume. You are also more dependent on "environmental" factors: on getting your course scheduled into an appropriate room and on coordinating the variety of support you may need from OIT, AV and others. (I would add, parenthetically, that while AU is doing a much better job in this area than five years ago, it sill has a considerable way to go, both in classroom renovation and in the better organization and delivery of academic support services.)

4.  Not all students are enamored with new information technologies or with group work.  Some students (like some faculty) are technophobic.  Some resist the more interactive format, preferring the structure and predictability of the traditional  format. While some groups bond quickly and synergistically, some (at least one per class, in my experience) become more or less dysfunctional. I've not checked, but I suspect my teaching evaluations were lower in fall of 1998, when I began these efforts, than in the spring of 1998,  when I taught in a more traditional format. They've come back up, though I'm not sure why: maybe I'm getting better at it; maybe my students are self-selecting; maybe our students are becoming more technically literate; maybe a combination of all of the above.

5.  Teaching in this manner is incredibly time-consuming. Learning and managing the technology takes time. So does managing the interaction of students, including the sometimes difficult dynamics of group work. And of course increasing the frequency of student-faculty exchanges obviously increases faculty workload. Anyone who thinks that this kind of teaching is easily scalable and will produce enormous instructional economies should have their her head examined.

6.  Can this approach to teaching  be adapted to distance education? I'm not sure. The answer, I think, is yes; although the result may be a very different course. I would be interested in offering such a course next year in part, at least, as a way to test this  proposition. At a school such as ours, in which coops and internships create so many difficulties for students in planning their schedules,  I can see some immediate advantages. Whether or not this can become a source of increased revenue, I'm less certain.

7.  The real question: does it work? Does it actually improve student learning? Answer: I think so, but I'm not certain. To prove the case, I will need to develop a more sophisticated methodology for assessing what students learn, whether in a new or traditional format.  Stay tuned.
 

For comments or additional information, please contact me at bgriff@american.edu.

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