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Telecommunications Infrastructure Computing & Internet Diffusion Analysis: Strengths & Weaknesses Analysis: Impacts on non-IT business Analysis Impacts on IT business |
National IT
Strengths & Weaknesses
Argentina has as numerous strengths as it has weaknesses in its IT
landscape. And, it is interesting that both of these categories are fueled
by the same peculiar entity: the Argentine Government. Without
the Government’s push for privatization and deregulation, Argentina’s
economy would have never entered the “tech boom” of the last decade.
Therefore, they should be greatly credited with opening opportunities and
setting an appropriate stage for foreign direct investment to enter.
This stage built hundreds of businesses, especially small and
medium-sized enterprises (SMEs), which have
hopefully seeded themselves strongly enough to endure the economic hardships
of today. However, it is this same entity that created and continues to
create hurdles. Stronger legislation to reduce telephone rates
was enacted late, slowing down the initial growth of the Internet throughout
the country. Moreover, the executive branch's determination to maintain the
most power over agencies, which they themselves created, or over the
legislative branch is perhaps one of the biggest detriments to the
bureaucratic and overly competing nature of the Argentina Government.
Any government will have political forces competing, but Argentina’s
executive branch over utilizes its power through enacting decrees and dismantling
the control of agencies (changing the leadership) to suit its own purposes.
This makes carrying out an agency’s tasks more difficult to manage as well
as the process less transparent. A prime example was the
creation of the Comision Nacional de Telecommunications (CNT), which shared
regulatory responsibilities with the Secretariat of Telecommunications.
This division was created by an executive decree that ensured that the
agency would be accountable to the executive branch, rather than to
legislative. From inception, the executive branch modified the decree
several times, ensuring that greater power be bestowed to itself,
diminishing the agency’s ability to regulate effectively. Therefore, in
deregulating telecommunications in Argentina, the Government created less of
a transparent process than could have been achieved. This power
struggle between the executive branch, the legislative, and governmental
agencies is a strong weakness which directly affects the development of ICT
throughout the country. In a country which has just experienced
deregulation of telecommunications, regulatory behavior plays an important
role in further developing ICT throughout Argentina. And, old
tendencies involving power struggles and overly bureaucratic methodologies
for governance do not just fade away. One more example of the Government’s
role in creating an appropriate stage for ICT development, while at the same
time negatively affecting this much needed growth must be given. On one
hand, price stability and a reasonable level of economic predictability have
created a climate favorable to capital flows into Argentina. Foreign
investors do not need to register in Argentina nor obtain permission to
invest in companies. Furthermore, the Argentine Government has allowed the
complete foreign ownership of local companies, a rarity for Latin
American countries, which regulate such ownership issues more
conservatively. Moreover, investment in shares on the local
stock exchange requires no government approval, thus opening the doors to
foreign investors and making certain that their financial endorsement can be
acquired hastily. Lastly, there are no restrictions on movements of
capital or repatriation of funds. Thus, one might assume that
the Government understands how to remove barriers to economic growth,
especially when it concerns foreign direct investment (FDI). However, as is
the saying: what goes around comes around. And, the
Government’s decision to peg the peso to the dollar years ago, after the
debt crises of the 1980s, has created
several problems in the economy today, which will now hurt the progress made
by the growth of ICT. The relationship between fiscal policy and ICT
expansion is clear and in this case the policy prescriptions have been a
detriment. For over one decade, no matter how dire
the state of the economy might have been at times, the Government would have
never devalued its peso, which was pegged to the dollar. Argentines
became accustomed to the buying power of the peso, which was equal to one
U.S. dollar. However, on November 1, 2001, President Fernando
de la Rúa asked Argentina's foreign and domestic creditors to accept lower
interest rates and longer maturities on approximately US$95 billion in bonds,
which projected the country into the uncertainty of market forces. For many
years, the Argentine Government had tried to enact enough fiscal asceticism
so that it could continue to repay its foreign debt, but such practices only
ushered in years of recession. Today, devaluation might boost
exports, but it would also have a vicious blow on households and banks,
since 65% of private-sector debt is in dollars. This debt includes
mortgages and car loans. Argentines would suddenly have to pay off these
loans with devalued pesos, which would create significant defaults.
Included in this group are business owners.
In short, Argentina’s Governmental policies provide both strengths
and weaknesses to the IT landscape of the country. Fiscal policy measures
of the past will today harm the continued expansion of ICT throughout the
country, causing years of progress to come to a sudden halt.
Therefore, although Argentina has a well-connected telecommunications
infrastructure, well-trained human capital, brilliant scientists, a
competitive landscape, and the ability to attract foreign direct investment,
it also has barriers to continued growth, which start with Governmental
policy measures that have caught up with the country – looming over from the
debt crises days of the 1980s. As previously mentioned, what goes around
comes around. And, Argentina has been building a magnificent
castle of ICT growth on a pile of rubble, rather than on a solid foundation,
which must start with sound fiscal policy. Still, investors must have known
of Argentina’s debt problems of the past as well as the looming concerns
over its current debt and possibility that one-day it could default.
Therefore, investment poured in with these concerns still visible,
putting such investment at risk from the very beginning. One should
question how sustainable this “tech boom” growth was from the start since it
occurred amidst poorly structured fiscal policies, which always posed a
significant risk to the investments pouring into the country. Today, SMEs, which could have become
the heart of the ICT industry in Argentina face the most significant risk
due to the devaluation measures currently being taken. Essentially,
any company that is repaying a loan must now use devalued funds to do so,
putting them at risk because they must generate greater sales revenues to
meet the payment terms set before the devaluation occurred. Therefore,
many businesses could be at risk of going bankrupt, especially since they
must raise this increased revenue from a slowing economy. However,
they could obtain Governmental support if payment terms for SMEs are
structured so that they may extend the life of payments. Moreover,
interest rates on such loans could be lowered to help firms not default.
In short, the weakness of the Government in its policy setting capacities
has now affected a market that was once booming. It is difficult to
build a castle on rubble. A solid foundation must be there to ensure
that there is stability. Today, there is no stability in Argentina's
economy. And, this process began since the debt crises of the 1980s,
when policies were enacted, which have come full circle today.
A major strength of the national IT landscape of Argentina is its foundation
in education. Argentina boasts one of the most educated populaces in
all of Latin American and the Caribbean (please see software and labor
sections of this report). Therefore, its ability to attract companies
to build products and services provides a vehicle for continued growth.
Even though it has been argued extensively in this report that Argentina
should utilize its educational strengths as well as achieved learning curves
in ICT development to build "home grown" products which they could export to
other countries, especially throughout Latin America, perhaps during a time
of economic crises and uncertainty it could render the same educational base
to build products at a lesser costs for multinational firms seeking such
services. Therefore, leveraging this characteristic could prove to be
its greatest strength today because of the potential financial reward
connected with this ability. In this regard, this is partially why
firms like IBM, Microsoft, and Oracle have setup bases in Argentina.
For Microsoft, establishing a relationship with the Government to reduce
piracy rates in exchange for joint cooperation on software development
projects was a wise venture to promote. However, they would never have
agreed to this venture if they could not utilize educated professionals to
develop local technology. Another of
Argentina's greatest strengths is the infrastructure which it has built
along side multinational firms. Also, the industries that have spurt
around this telecommunications growth in other ICT sectors, such as
software, hardware, and support and consultation services remain as a
testament to the power of connecting people to others. This
connectivity unleashed the Internet in a country which showed some of the
highest growth rates of any other country in Latin America. And, this
infrastructure is built and fully functional with services ranging from
mobile wireless to high speed Internet access at one's home and everything
else in between. Therefore, the economic value of this system that is
built and fully functional proves an appropriate stage to now attract
businesses to settle within this region. In short, the strength lies
in the opportunity cost of not having to build from nothing. Many
other developing countries have the chore of achieving this goal and going
through the countless hurdles, which include releasing governmental control
as well as attracting investment. For Argentina, these tasks were
completed during a time when ICT was spreading throughout the world, with no
perceived end in sight. Argentina has
the opportunity to utilize its technological base in Buenos Aires in the
same function as that of a technology park (see INITEB case). Also, it
could benefit from adapting incubator programs, similar to those developed
in countries such as Ireland (see INITEB case), the United States, and
India. This proximity which companies have to one another should be
seen as a great strength since many advanced nations might have many
dispersed cities with technological development capabilities. In
Argentina, most ICT companies are concentrated within the boundaries of
Buenos Aires, which creates a rich and easily accessible information base.
This strength could be turned into ammunition if the Government decided to
zone the area and provide richer incentives to firms that reside within its
boundaries. Such incentives could include setting up a buying program
for employees of these firms in which discounts would be given (similar to
U.S. military personnel buying goods at a base which are usually marked down
and tax free), providing financial incentives for firms to purchase land and
or property for operational uses, and even zoning housing areas for
employees, which includes further discounts. By making the city more
attractive for multinational firms, Argentina could continue to attract
foreign direct investment and turn economic hardship into a triumphant
comeback. Most ICT companies in
Argentina are found in either Buenos Aires or in Greater Buenos Aires.
Therefore, most companies that promote ICT-related functions, such as
building software, assembling hardware components, or providing consulting
and or support services are all located within one sphere of influence to
one another. Therefore, as previously mentioned, it could be
argued that Buenos Aires is becoming one large technology park, since
hundreds of firms reside scattered throughout its domain. This
proximity could yield power to firms seeking support and or inspiration from
like companies - not to mention yielding greater competition and greater
innovativeness. Yet, on the other hand, although connecting one's
company out to the Internet through high speed networks is not too
complicated within the city limits, connectivity outside the city is
difficult to achieve. Therefore, such a characteristic could be seen
as a weakness. The Argentine Government realized this complication
when it promised to connect all public schools in the country to the
Internet, later realizing that some schools could not be connected because
of technological constraints. Therefore, a weakness of this
infrastructure is that it is structured primarily in one central place:
Buenos Aires. The country therefore does not have a meaningful
national network that connects all its cities through high speed access.
Instead, most of the building has occurred throughout its capital and in
other cities which have significant populace.
To conclude, some policy recommendations for the Government include
protecting SMEs from going bankrupt by providing a bailout plan so that the
core of the ICT sector does not go under during the upcoming economic
hardships. In this regard, their Government could alleviate any
existing barriers that prevent consumers from buying services, especially if
such barriers pertain to telephone rates or any point of access between a
consumer and the Internet. If connection between services and
consumers is alleviated, SMEs could work from a healthier potential client
base. Another policy measure could include alleviating any payments
(fees, taxes) made between telecommunications providers and the Government.
Essentially, the Government must adopt principles which alleviate their
financial claims to telecommunications activities and enable these providers
to keep more of the profits. Relaxing the Government's "take" could
prove to be a valuable tactic during the worst national economic crises in
Argentina's history. Finally, any policy that acts to encourage
private and public sector involvement (especially in education) would help
to sustain economic activity in ICT - similar to programs in Germany in
which companies recruit from the school systems to train students to fill
their hiring needs. Argentina could merge its public school systems
with foreign firms who specialize in ICT development to deliver well priced
workers that would reside in Argentina. Such programs could be enacted
but they would have to gain form and motivation at the national level. |
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