Information
Technology in the UAE
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The government of the UAE has consistently supported policies to create an atmosphere in which trade and industry can flourish. The government's policies regarding the advancement of information technology have been aimed at encouraging investors to establish their enterprises in the UAE and at assisting local business people. There are no significant government financed or subsidized research and development programs (R & D). However, little is known about the financial role that the government plays in ETISALAT, the 60 percent state-owned telecommunications monopoly. The government has had both a direct and an indirect influence in encouraging information technology investment in the UAE. Direct Influence:
Numerous policies exist that have encouraged foreign investment in the UAE. For example, it is relatively easy to get a visa, residence permit, and a work permit. U.S. citizens are eligible for 10-year, multiple entry visas. Most country's citizens, with the exception of Israel, can invest in the UAE. Along these lines, the government is concerned about the ratio of non-nationals to nationals. Although visas are given fairly easily, the government is very sensitive about the expatriate labor force. In 1996, almost 200,000 expatriates without valid visas were expelled (37). It is interesting to note that other members of the Gulf Cooperation Council (Oman, Yemen, Qatar, Saudi Arabia, and Bahrain) and British citizens are the only ones that can enter the UAE freely without visas. This provides a definite advantage to citizens of the GCC and the United Kingdom. Furthermore, there is no restriction on the transfer of funds into or out of the UAE. Customs regulations are minimal, which is also an enticement to foreign firms. A flat rate of 4 percent on imported goods is levied, unless they are being sold directly to the government in which case the transaction is tax-free. No exchange controls or restrictions on repatriation of profits in the UAE are in place. This is very significant because with foreign direct investment inflows comes increased technology, as well as increased technology demands. |
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Summary |
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Infrastructure |
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& Deregulation |
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Diffusion |
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Commerce |
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Manufacturing |
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Development |
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Market |
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Geographics |
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Financing |
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Policies |
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Environment |
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Data Flows |
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& Weaknesses |
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Business |
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& Links |
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Author |
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Fact Book |
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Free Trade
Zones:
Responsibility for regulating business in the UAE is shared between the federal government and the individual emirates. In some ways, the government has not encouraged the attraction of foreign IT companies (or any companies for that matter), in the sense that foreign companies must have at least 51 percent ownership by a UAE national. However, the government has established ten free trade zones where foreign ownership is allowed and encouraged. When operating a business in any of the free trade zones it is exempt from both corporate and income taxes, as well as ownership requirements. For more information on free trade zones please refer to IT Geographics. |
| Indirect
Influence:
The Emir of the United Arab Emirates is a strong proponent of the widespread growth of information technology. His homepage on the Internet has links to Internet training guides. In fact, rumors suggest that the Crown Prince is so enthusiastic about information technology in the UAE that he has made it mandatory that all memorandums be sent to him via electronic mail. Furthermore, many ministries and public companies initially signed up for the Internet because the Emir directed them to (38). On a related note, the Crown Prince Sheikh Mohammed bin Rashid al-Maktoum is actually the one behind the efforts to establish a free trade zone for e-commerce and technology—Dubai Internet City. |
Impacts of National
Information Technology Environments on Business
Kogod School of Business
The American University