B2B E-Commerce
Hubs: Towards a Taxonomy of Business Models - Steven Kaplan, Mohanbir
Sawhney
IT Services
Hub Classification
The two intermediaries
that we have looked at; It Square.com and It-radar.com, follow a value
creation mechanism (matching). These hubs are functional hubs and are horizontal
in nature. They are not industry specific.
Horizontal marketplaces cut across industries and automate functional processes, such as maintenance, repair, and operations procurement, project management, human resource services, advertising, IT services and so on.
Horizontal marketplaces seek to make the process more efficient; often these horizontal marketplaces are an extension of enterprise software or services (such as buy-side software or IT outsourcing services).
Steven Kaplan and Mohanbir Sawhney classify B2B hubs based on Purchase situations. The two-way classification -manufacturing input versus operating input (the "what"); and systematic sourcing versus spot sourcing (the "how") allow us to categorize the IT services portals to the MRO hub (operating supplies, systematic sourcing).
Operating Supplies Manufacturing inputs
|
ITSquare.com IT Radar.com (systematic sourcing) |
(systematic sourcing) |
|
(transaction sourcing) |
(transaction sourcing) |
Value
Adding Mechanism
Fundamentally,
hubs create value by two different mechanism - aggregation and matching.
IT Sqaure.com
and It radar.com follow the matching mechanism. The matching mechanism
is a trade mechanism that creates value by bringing buyers and sellers
together to negotiate prices on a dynamic and rea-time basis. The source
of value creation in the matching mechanism is improved matching due to
improved liquidity.
These hubs
are neutral hubs, those that do not favor buyers over sellers or vice versa.
Neutral hubs, by definition are faced with a "chicken-and-egg" problem,
in that they need to get buyers as well as suppliers into their system,
without compromising neutrality. The benefit that neutral hubs have, is
that they are true "market-makers", because they bring both buyers and
sellers.