CIO Update
AU chief information officer Dave Swartz would like to invite you to review our fall 2009 newsletter. We begin this academic year continuing our efforts to address the goals in the new AU Strategic plan. Learn about our exciting recent accomplishments and upcoming initiatives.
» Read the CIO's Update
Our Featured Services
Network Storage Made Easy
Do you need to upload or download files from your AU network drives? Learn how to log in directly to the new NetStorage service to access any of your data stored on AU network drives.
» Learn more about NetStorage File Access
Colleague Advancement: New Module Supports Gift Processing and Alumni Management
This summer, AU replaced the existing gift processing, fund raising and alumni management system, known as Benefactor, with Colleague Advancement. Learn how Colleague Advancement's integrated system allows a comprehensive view of an individual or corporation by leveraging data collected in all Colleague applications, reduces data duplication, and removes the need for interfaces to move data within the Colleague suite.
» Learn more about Colleague Advancement
Money in Your Pocket: Streamlining Online Refunds
Learn how the new online refund application within the portal streamlines the process for a student to request a refund, receive immediate e-mail notification that their request has been received, and arrange to have the refund directly deposited to their preferred bank account.
» Learn more about Online Student Refunds
Accessing Colleague Just Got Easier
Have you needed to view or update a record in Colleague from home or when on the road? Learn how a new, secure Web-based version of Datatel's UI will simplify access and support.
» Learn more about Datatel for the Web
Wireless: AU Unplugs at Record Levels
Have you noticed the improvements to AU's wireless network infrastructure? Learn more about the enhancements to the wireless network that have resulted in a dramatic increase in the number of wireless users on campus, enjoying stronger signals and faster speeds.
» Learn more about Wireless
Our Featured IT Security News
Protect Your AU and Personal Data
Have you ever walked away from your laptop - even for a minute? Lost or stolen laptops are often a primary cause for the exposure of sensitive data. Learn how encryption can help to protect your AU-owned workstation from unpredicted data exposure, which can lead to reputational and financial damage to the university. Sign up now.
» Learn more about Workstation Encryption
Be Counted
Do you know when your workstation is due for replacement? Does it have the latest security patches for the software installed? Learn how AU will be using LANDesk to maintain an inventory of university assets, improve our support of users, and simplify the push of protective software updates.
» Learn more about LANDesk Asset Management
Stay Alert: Register with AU Campus Connect
Will you receive a text alert from AU in the event of an emergency? Known student, faculty, and staff cell phone numbers were recently added into the AU Campus Connect system to receive emergency alerts. Log on to www.getrave.com to update your information or to learn more about the other free applications to keep you safe, informed, and connected.
» Learn more about AU's Emergency Alert System
Help Resources
Master CommonSpot: Contribute to AU's New Award-Winning Web Site
Do you want to contribute to your department's Web presence? Sign up for the new training courses to learn how to create and edit Web pages based on standard templates, understand AU's design and writing standards, and then mix and match the modules to create your own custom Web pages.
» Read more about CommonSpot Training
Walk On Over for Technical Support
Are you having problems accessing the AU network from your personal laptop? Bring it to the Anderson Computing Complex between 9 am - 5 pm on weekdays to have an analyst help you. No need to call ahead. The Office of Information Technology and the University Library have partnered to offer this new walk-in service.
» Read more about Walk-In Services
Take Advantage of the New Vast Library of Online Training Materials
Do you need to learn a new software application for class? Or want to improve your technical skills for personal or professional development? A new online training library has been licensed for the 2009-2010 academic year. This will allow authenticated AU users to take hundreds of online courses in common software applications, multimedia, and other technology topics, through a Web browser.
» Read more about Online Training
New Faces of OIT
Staff Additions and Promotions
We are pleased to highlight the OIT staff who have been recently hired, promoted, or changed positions.
» Read more about OIT's New Faces